contact
517-321-4014
address
5130 Davenport Dr.
Lansing, MI 48917

Carside Pickup


Carside hold pickup is now available!  Here’s how it works:

  1. Request items: Use the online catalog or MeLCat to place holds or ask staff to place items on hold by calling or using our online chat.
  2. Wait for notification: Library staff will email or call you when your holds are ready for pickup.  DTDL items will be held for 5 business days and MeLCat items for 10 business days.
  3. Pick up your items.
    • Carside pickup is available during open library hours.
    • Be sure to have your library card number and a phone with you.  When you arrive, you will communicate with library staff through the link provided in your notification email, text, or phone call. 
    • Drive, walk, or bike to the library
      • By vehicle: Park in one of the marked “Carside Pickup” spaces.  Follow the directions on the sign.  Library staff will bring your items to you while you remain in your vehicle.
      • By bike/walking: Library staff will place your items on a table under the awning by the front door.  Follow the directions on the sign by the table to let staff know you are there. Please observe social distancing guidelines of 6 ft. as you pick up your items.

MeLCat: Patrons may place holds through MeLCat for carside pickup. Please note that requests may take a little longer to fulfill.

Take It & Make It: Looking for fun crafty activities for you or your kids?  DTDL offers free Take It & Make It kits, available via carside pickup.  Learn more and request your kits here.

BookMatch: Looking for something new to read for yourself or your child? Try BookMatch, DTDL’s personalized reading recommendation service! Answer a few questions about your reading preferences and library staff will respond with personalized suggestions that you can choose to receive by email or have staff place the books on hold for you for carside pickup.

Remote Printing: Print from home and pick up your printouts with carside pickup. 

BookPage: Have you missed getting your copy of BookPage at the library? If you’re using carside pickup, let us know you’d like a copy when you arrive to pick up your library items.  You can also request a copy for pickup through our phone and chat service.  

Fees: If you need to pay any fees related to past bills, rental items, or printing, you may do so with a credit card over the phone.  

Library Cards: We are now offering new library cards as part of our Step 3 services.  DTDL has updated our library card procedures to make it safe and easy while the library building is not yet open to the public. If you have lost your card, please contact our Head of Circulation, Melissa Gaus, at 517-816-8249 or mgaus@dtdl.org.

Library of Things: The following Library of Things items will be available for checkout during Step 3: Mobile Hotspots, Rokus, Eaton County Park Passes, and Potter Park Zoo Passes.  All other Library of Things items will not be available at this time.

Questions?  Please contact us by phone at 517-321-4014, online chat, or email help@dtdl.org.